Companies are often victims of their own success. They develop a set of structures and processes that work and generate profits. As the company grows, these structures and processes become ‘set in stone’ and hard to change.

Many find the pace of projects designed to make them more digitally adept and agile to be excruciatingly slow. Why doesn’t all this technology fall conveniently into place? It’s not because of technology. It often fails because of things fundamental to our organizations - the people.